Shipping Policy
The most cost effective shipping methods for each region are as follows:
Australia
Books are packaged in a Kraft cardboard mailer to protect the journal from potential shipping damage. Journals sent via Australia Post's standard Parcel Post will take approximately 4 - 7 business days (depending on location) and are trackable. Standard Parcel Post will cost $8.55 for one journal, $11.55 for up to 3 journals, and 4 or more journals will be FREE! Journals sent via Express Post (2 - 4 business days) are again trackable and will cost $11.55 for one journal, $14.55 for up to 3 journals and for 4 or more journals it will be FREE postage.
If you live local to Brisbane's Northside and you would like to pick up your order, please choose the pick up option in shopping cart. Further details will then be emailed to you.
United Kingdom
Books are packaged in a Kraft cardboard mailer to protect the journal from potential shipping damage. Shipping is available via Economy (4 - 8 business days and are NOT trackable) or Premium (2 - 4 business days, trackable). Please see pricing details in shopping cart. Free shipping when you purchase 4 or more journals.
USA
Books are packaged in a Kraft cardboard mailer to protect the journal from shipping damage. Shipping is available via Basic Shipping (7-12 business days, NOT trackable) or Commercial Ground (1 - 7 business days depending on location) and are trackable. Please see pricing details in shopping cart. Free shipping when you purchase 4 or more journals.
Canada, New Zealand, Singapore, South Africa
Books are packaged in a Kraft cardboard mailer to protect the journal from potential shipping damage. Journals are sent via standard shipping (6 - 10 business days) and are NOT trackable. Premium shipping is available with trackable delivery within 3 - 5 business days (this option is unfortunately very expensive). Please see pricing details in shopping cart. Free shipping when you purchase 4 or more journals.
** Shipments into Canada may be subjected to import duties, GST and customs fees up to 5% (for orders of more than 3 books).
European Union
Books are packaged in a Kraft cardboard mailer to protect the journal from potential shipping damage. Journals are sent via standard shipping (7 - 10 business days) and are NOT trackable. Please see pricing details in shopping cart. Free shipping when you purchase 4 or more journals.
Rest of World
If your country is not mentioned, please contact us! We will do our best to get a journal to you.
Please email info@getgritprogram if you require support.
Wrong Address
It is the responsibility of the buyer to ensure the shipping address is correct. If you decide to cancel your order or change your shipping address, please write to us at info@getgritprogram as soon as you place your order. We cannot guarantee we can make the change, however will do our best. If it is too late for our team to cancel or change the shipping address, you can return your order to us once you have received it.
Returns
By placing an order at Get GRIT, you are responsible for the cost of return shipping back to Get GRIT’s warehouse, unless there is a defect in the product or the order. Shipping costs are non-refundable. If you return the book you will receive a refund for the cost of the book of $24.95. Please email info@getgritprogram.com for more information on how to return your order.